The service is really good. Our check in date was Cup Day, a public holiday. One of the staff waited for us till we arrived (we were one hour late due to slow baggage collection at the airport..) despite being a public holiday. They accommodated all of our requests for two high chairs and a baby cot. The nights were quite cold so we requested for a portable heater so that our baby won't be that cold. And they brought it in on the same day of the request! Very responsive through emails. The apartment is clean and spacious. Location is good. It is just one bridge away from the DFO mall. There are small eateries to the side (e.g. Pud Thai vs Pho cafe). It is within 5 min walking distance to the tram station, and it's within the free tram zone so you can take the trams to the CBD area. Parking is secured too (gated) and the parking lot is just next to our room (the hotel helped to ensure that).
We stayed here for 8 nights.